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PhD Excerpt | Why Current Training Is Failing Call Centre and Office Workers

PhD Excerpt | Why Current Training Is Failing Call Centre and Office Workers

by Liz Kirk (PhD) | Dec 5, 2023 | Injury Prevention, Office Ergonomics, Training, Workplace Health

Office ergonomic training is common, yet high rates of discomfort among operators continue.   Here’s why!   When I completed my PhD in 2013, it focused on the role of ergonomic training in WHS and Wellness within the Australian Call Centres. It showed that...
The Risks of Using Laptops

The Risks of Using Laptops

by Liz Kirk (PhD) | Jan 26, 2022 | Training, Injury Prevention, Workplace Health

Do your staff use laptops? Did you know the ergonomic standards recommend that working with laptops flat on the work surface be limited to 2 hours a day? Are managers unwittingly increasing exposure to risk to Worker Compensation claims? WorkSafe Qld –...
Why We Should Worry About WFH & How To Expand Staff Support

Why We Should Worry About WFH & How To Expand Staff Support

by Liz Kirk (PhD) | Jun 19, 2020 | Injury Prevention, Neck, Back or Shoulder Pain, Office Health & Wellbeing, Training

The launch into a work from home (WFH) world has demonstrated advantages for employers and employees.  However, new research and my professional experience show the WFH shift has been accompanied by growing aches, pain and musculoskeletal discomfort, even with the...
Why you should exercise at work

Why you should exercise at work

by Liz Kirk (PhD) | Dec 2, 2019 | Injury Prevention, Move More, Office Health & Wellbeing

Wellness at work is no longer just a talking point. It’s imperative to the health of both employees and the bottom line. For businesses, a culture that focusses on wellness training that works, and ergonomics to reduce pain, the pay-off is increased productivity and...
Frontline Leaders Coaching Skills

Frontline Leaders Coaching Skills

by Liz Kirk (PhD) | Aug 13, 2019 | Injury Prevention, Neck, Back or Shoulder Pain, Office Health & Wellbeing

A great tip for Frontline Leaders I am often asked – How can I help my team? We all know high rates of absenteeism are a concern. The reasons vary, but one factor rarely recognised are the levels of discomfort experienced by consultants. Prof Alan Hedge from Cornell...
Question Ergo Training

Question Ergo Training

by Liz Kirk (PhD) | Jul 29, 2019 | Injury Prevention, Office Ergonomics, Training

Position Paper Why we question the benefits of office ergonomics This paper argues that the doubts regarding the benefits of office ergonomics have arisen due to the unrealised gap between research and the development of training that successfully translates that...
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  • Injury Prevention
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  • Move More
  • Neck, Back or Shoulder Pain
  • Office Ergonomics
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Recent Posts

  • Knowledge Without Action: The Hidden WHS Risk in Tick-the-Box Ergonomics
  • Why Your Index Finger Hurts When Mousing — and What to Do About It!
  • Can Neck Pain Cause Headaches?
  • Supporting Staff Wellbeing: Practical Stress-Relief Strategies for Frontline Leaders
  • Beyond the Upgrade: Why People Training Matters as Much as Contact Centre Technology

About Us

It’s time to expand your vision of staff training for computer-intensive work to make a real difference in improving productivity and decreasing work-related pain and injury claims. It’s time to extend staff training to introduce staff to this PhD backed Personal Protective Behaviours (PPBs) program for modern computer-intensive work and play.

These are the new Ergo and Self-Care Competencies needed by today’s mobile, screen-intensive and increasingly sedentary workforce.

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About Us

It’s time to expand your vision of staff training for computer-intensive work to make a real difference in improving productivity and decreasing work-related pain and injury claims. It’s time to extend staff training to introduce staff to this PhD backed Personal Protective Behaviours (PPBs) program for modern computer-intensive work and play.

These are the new Ergo and Self-Care Competencies needed by today’s mobile, screen-intensive and increasingly sedentary workforce.

CLICK HERE –  Privacy Policy

CLICK HERE – Site Terms

CLICK HERE - Capability Statement

Contact Us

Phone: 08 6372 4016
Email: info@beyondergo.com.au

Address: Level 13, Citibank House, 37 St Georges Terrace, Perth 6000

Post: PO Box 357, Melville, WA 6956

ABN 75 168 752 716

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