Beyond Ergo | Ergonomic Behaviours

Turning Ergonomics into Action for Australian Contact Centres

Go Beyond the Ergo Checklist to build the Self-Care Ergonomic Behaviours for Computer-Based Work

Uncover the true cost of outdated computer-user training and experience a PhD-backed, pioneering approach that integrates ergonomic behaviours, positive work habits, and targeted physical conditioning—transforming theory into practical, everyday actions that actively manage the complex health, wellness, and safety risks modern workplaces have never faced before.

“Without Knowledge, action is useless, and knowledge without action is futile.” ― Abu Bakr

Is your ergonomic training sharing knowledge… or building behaviour?

Because there’s a crucial difference—and it’s costing more than you realise.

Slides, checklists, posture reminders—most ergonomic training hasn’t changed in a decade.

Research shows only 10% of ergonomic training is applied. That’s 90% of effort, time, and investment quietly wasted.

The solution? Training that builds real self-care ergonomic behaviour. Training that empowers teams to spot discomfort, adjust their setup, and care for themselves every day.

The real question is no longer “Have we provided ergonomic training that meets team needs and modern WHS standards?”
It’s “Have we built ergonomic behaviours that last?”

It’s time to ask: Should your ergonomic program extend beyond awareness to build genuine self-care behaviours?

Read more about The Hidden WHS Risks of Tick-Box Ergonomics

WHS Risks of Tick-Box Ergonomics

Training

We improve productivity and reduce work injury claims by going Beyond the Ergonomics to build the new Self-Care Competencies staff need for Computer-Intensive Work (& Play). Read More

About Us

Download our Business Overview here: Business Overview
Based on PhD research and informed by industry, these unique programs focus on the transfer of recommendations into actionable work skills. Read more

Resources

Discover our Small Changes Project page for an increasing range of FREE resources to support your WHS and Wellness programs and download our White Paper to see why is training is now essential.

Some of the Results from One Call Centre with 250 Staff

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Reduction in neck pain

%

Reduction in shoulder pain

%

Reduction in upper back pain

%

Reduction in lower back pain

These results were achieved with zero additional expenditure on new furniture, lighting or equipment or wellness programs (e.g. seated massages). This was simply effective ergonomics training in practice!

Training That Delivers Results

Work-related musculoskeletal discomfort and disorders are considered the most recognised and significant negative health issues associated with the use of personal computers.

Despite decades of office ergonomics training, ergonomic furniture and workplace wellness programs, most computer-based businesses, such as contact centres, still see injury rates increasing and labour costs escalating.

Why? Because training focused on engineering controls.

It’s time to expand training to build Personalised Ergonomic Behaviours (PPBs), creating sustainable Ergonomic Behaviours for today’s mobile, computer-based and increasingly sedentary workforce.

What People Are Saying

Fran Southward, CEO, Auscontact

“This training was practical, accessible, and easy to follow, with clear guidance that genuinely supports me as a leader and my role in supporting my people. It shows participants how to build healthy workplace habits that reduce injury risk and support overall wellbeing.”

Donna, Team Leader, Qld Ambulance

“As a supervisor, I could see the knowledge gained and then monitoring staff postures and console ergonomics and assisting and guiding staff could potentially minimise risk/injury.”

Pip Tyrrell, Building Approvals & Advice

“BA&A would definitely recommend your talk as it was short, informative and fun, hit the balance with info, tips and manageable next steps, and helped guide us as a company for the next things to look out for in terms of team and workstation H&S.”

Beyond Ergo is proudly associated with the following peak industry bodies and associations

Want proven results from your Office Ergonomics Training?