by Liz Kirk (PhD) | Nov 16, 2018 | Injury Prevention, Office Ergonomics, Training
Is Pain a Problem? Why do we ignore the high rates of musculoskeletal pain experienced by our call centre agents? Why has this become so accepted? My research showed that over 80% of agents experience some level of musculoskeletal pain and of those, over 11%...
by Liz Kirk (PhD) | Nov 8, 2018 | Office Health & Wellbeing, Uncategorized
Do you get headaches, shoulder pain, tightness in your upper back, tingles or burning in your shoulder or arm? Then you might be experiencing Mousing Shoulder Effecting muscles and tendons between neck and wrist, mousing shoulder occurs when you hold one tense,...
by Liz Kirk (PhD) | Mar 1, 2018 | Injury Prevention, Office Ergonomics, Office Health & Wellbeing
Our increasing use of computers and screens has led to increasing levels of neck pain. The forward neck posture once associated with aging is now common. In fact, “children as young as 15 have shown posture related early arthritic changes on x-rays”[1]. MSD’s (i.e....
by Liz Kirk (PhD) | Aug 31, 2017 | Injury Prevention
In May 2017 Contact Central Blog, Dr Kirk summarised key elements of effective return to work (RTW) programs and suggested implementation strategies. Now, with an increasing number of agents considering working from home (WFH), new research showing Gen Y’s entering...
by Liz Kirk (PhD) | Jan 23, 2017 | Injury Prevention, Office Ergonomics
What can we do Right Now to feel more comfortable at work? We all know the frustration of constant niggling aches and pains at work. Working with computers is surprisingly stressful and physically demanding. The aches and pains can make us irritable and effect our...
